Dealer FAQs

What states do you do business in?
What do I need to do to sign up?
How do I submit applications?
Are you on DealerTrack?
What customers qualify for your program?
How long is an approval good for?
How much do you advance on contracts?
What guide do you use to book out vehicles?
What documents are required for funding?
Where do I send my funding package?
Who is the loss payee / lienholder?
How long do you take to fund?
What method do you use to fund?
Can customers make payments at my dealership?
Where should customers make payments?
 
 
 
 

Answers

What states do you do business in? 
     We are currently doing business in the following states:  Connecticut, Delaware, Florida, Maryland, Michigan, New Jersey, New York, North Carolina, Ohio, Pennsylvania, South Carolina and Virginia.
 
 
What do I need to do to sign up? 
    Complete a Dealer Application and a Dealer Agreement.  Please call us at (866) 425-4220 to schedule an appointment with a local sales representative, or click here to be taken to our Dealer Enrollment form where you can give us your contact information.  Of course, you can always email us at DealerEnrollment@carvant.com.
 
 
How do I submit applications? 
    Applications can be submitted online using DealerTrack, Route One or the Carvant Dealer Portal.  You must be signed up before we can process any application, so please contact us for enrollment information before you submit anything.
 
 

Are you on DealerTrack and Route One? 
    YES!  Please contact us at (866) 425-4220 if you would like to submit applications using DealerTrack or Route One.
 
What customers qualify for your program? 
    Sometimes bad things happen to good people - we focus on customers who have had problems in the past, but can currently demonstrate the ability and willingness to pay.  A verifiable job, verifiable residence and ability to prove income are key, as well.
 
 
How long is an approval good for? 
    Approvals are good for 20 days.  We are always happy to take another look at a potential deal and  refresh an approval.  When in doubt, call us!
 
 
How much do you advance on contracts? 
    We evaluate each applicant on their individual merits, and take into consideration factors such as stability of employment and residence, income, prior auto credit and the vehicle being purchased.  Each deal is unique, so we have no absolute advance formula.  We also take into account the overall relationship with the dealer, because relationship means a great deal to us.  Please call us for more information!
 
 
What guide do you use to book out vehicles? 
    Valuations are based on NADA.  We adjust for all factory installed equipment and mileage.
 
 
What documents are required for funding? 
    Please contact us for Program Guidelines and a Funding Checklist.  The Carvant Dealer Portal allows dealers to print a complete funding package (including a plain paper retail installment contract) with one click.  All information will populate from DealerTrack with no duplicate data entry.
 
 
Where do I send my funding package? 
    Funding packages should be sent to the following address:
         Carvant Financial LLC
         6901 Jericho Turnpike, Suite 218
         Syosset, NY  11791
         Attn: Funding 
 
 
Who is the loss payee / lienholder? 
         Carvant Financial LLC
         6901 Jericho Turnpike, Suite 218
         Syosset, NY  11791
 
 
 
How long do you take to fund? 
   We fund within 24 hours if we receive a completed loan package, and in many instances we can fund you the same day.  Factors that affect funding include our ability to perform our customer interview and verify employment.  Call us anytime you think verifications may cause a delay, or if there are any questions regarding your deal.  We are always available to discuss specifics of a deal before you send it in; we're here to help you.
    
 
 
What method do you use to fund? 
    Whatever you prefer - ACH or Check.
 
 
 
Can customers make payments at my dealership? 
   No, we require that they make payment directly to us, so that we can continue to assist them in managing their obligation and rebuilding their credit.  Please refer any customer that stops in to make a payment directly to us at (866) 425-8787 - we would really appreciate it if you had the customer call us right from your dealership.
 
 
How can customers make payments?
   We prefer that customers make payment by recurring ACH transaction, however we do accept payments by phone or online using debit/credit cards as well as by check.